Shipping Policy
Domestic Shipping (Tanzania)
We ship within Tanzania via courier. Delivery typically takes 2–5 business days. Shipping costs are calculated at checkout based on weight and destination.
International Shipping
We ship worldwide via DHL and EMS. International orders typically arrive within 7–14 business days. All customs duties and import taxes are the responsibility of the buyer.
Local Pickup
Orders can be collected free of charge from our location at Cultural Heritage Centre, Dodoma Road, Arusha during opening hours (Mon–Sat 9am–6pm, Sun 10am–4pm).
Order Tracking
Once your order ships, you will receive a tracking number via WhatsApp or email.
Fragile Items
Sculptures, ceramics, and other fragile items are carefully wrapped in protective packaging. We insure all shipments against damage in transit.
Last updated: March 2026